{"id":62510,"date":"2018-03-19T16:09:42","date_gmt":"2018-03-19T15:09:42","guid":{"rendered":"https:\/\/new.sparkoh.be\/faq\/"},"modified":"2026-06-23T16:31:18","modified_gmt":"2026-06-23T14:31:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/new.sparkoh.be\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull spark-page-sidebar-content has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"min-height:450px;margin-top:0;margin-bottom:0;aspect-ratio:unset;\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c90191a4 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div data-aos-duration=\"550\" data-aos-easing=\"ease-in-out\" data-aos-once=\"true\" data-aos=\"scale-in-x\" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<div style=\"height:4vw\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-billetterie\">Ticket Desk<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-6355 hrf_faq type-hrf_faq status-publish hentry category-tickets-and-prices\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Which payment methods are accepted ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\"><p>You can pay in cash (up to a \u20ac100 note) or by Bancontact, Visa or Mastercard. We do not accept cheques.<br \/>\nPayments via Payconiq are also accepted.<br \/>\n\u201cSport et culture\u201d cheques issued by Sodexo\/Pluxee and Endered are also accepted (hard copy and electronic versions).<br \/>\nWe do not accept consumer cheques.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6352 hrf_faq type-hrf_faq status-publish hentry category-search-en category-tickets-and-prices\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">What are the conditions for free entry ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\"><ul>\n<li>SPARK<strong>OH!<\/strong> is free for children under 4.<\/li>\n<li>For journalists, on presentation of a press pass along with an ID document.<\/li>\n<li>On presentation of the 365- Attractions et Mus\u00e9es card, along with an ID document (valid for 2 people).<\/li>\n<li>On presentation of the ICOM card (only valid for the owner of the card).<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6335 hrf_faq type-hrf_faq status-publish hentry category-search-en category-tickets-and-prices\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Can I buy tickets online ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\"><p>Tickets can be purchased online via the SPARKOH! online ticket office for individual visitors only.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6340 hrf_faq type-hrf_faq status-publish hentry category-search-en category-tickets-and-prices\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Where should I go with my pre-purchased online tickets?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\"><p>Go to the ticket office upon arrival; a staff member will scan your online ticket and provide essential information for your visit.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6338 hrf_faq type-hrf_faq status-publish hentry category-tickets-and-prices\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Is my membership valid for one year?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\"><p>That\u2019s right. From date to date. <\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6337 hrf_faq type-hrf_faq status-publish hentry category-tickets-and-prices\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">I am visiting as part of a group. Can I buy my ticket online?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\"><p>No. Online ticket purchases are not available for youth or adult groups.<br \/>\nPlease make your booking by phone on +32 (0)65 61 21 60 or via the <a href=\"https:\/\/new.sparkoh.be\/en\/book-a-visit-with-my-group\/\">online booking form<\/a>.<br \/>\nBooking is mandatory.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-horaires-et-ouvertures\">Opening hours<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-6370 hrf_faq type-hrf_faq status-publish hentry category-opening-hours category-search-en\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">What are SPARKOH!&#8217;s opening hours?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">SPARKOH!&#8217;s opening hours vary depending on the time of year. During school term time in the Wallonia-Brussels Federation, SPARKOH! is open on Mondays, Tuesdays, Thursdays and Fridays from 9:00 am to 4:00 pm and every Sunday from 10:00 am to 6:00 pm. Closed on Wednesdays and Saturdays. During school holidays in the Wallonia-Brussels Federation, SPARKOH! is open every day from 10:00 am to 6:00 pm. We recommend checking our calendar before your visit for the latest opening hours. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6367 hrf_faq type-hrf_faq status-publish hentry category-opening-hours category-search-en\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Is SPARKOH! open at weekends ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">SPARKOH! is open every Sunday from 10:00 am to 6:00 pm. It is also open at weekends during school holidays in the Wallonia-Brussels Federation, from 10:00 am to 6:00 pm. For weekends during the Christmas holidays, please consult our calendar. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-62050 hrf_faq type-hrf_faq status-publish hentry category-opening-hours\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Which public holidays is SPARKOH! open to visitors?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">To find out on which public holidays SPARKOH! is open, please consult our calendar. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6360 hrf_faq type-hrf_faq status-publish hentry category-opening-hours\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">On which days is SPARKOH! free of charge?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Free admission days at SPARKOH! vary from year to year. We recommend checking our News page regularly or subscribing to our newsletter to stay up to date. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-activites\">Workshops<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-6383 hrf_faq type-hrf_faq status-publish hentry category-workshops-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Do I need to pay for family activities ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">No. Once you have checked in at the ticket desk and entered the site, you have access to all activities available on the day, subject to availability. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6380 hrf_faq type-hrf_faq status-publish hentry category-workshops-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Why are there no family activities during term time ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">During school term time, our science communicators are fully engaged in delivering a rich educational programme for school groups, from the second year of nursery school through to the end of secondary education.As a result, they are not available to run activities for individual visitors.During school holidays in the Wallonia-Brussels Federation, however, we aim to offer one or two activities each day, subject to the availability of our science communicators. &lt; <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6379 hrf_faq type-hrf_faq status-publish hentry category-workshops-2 category-workshops\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Can I find out about the activities available to individual visitors in advance ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">In the \u201cactivities\u201d section for families, you can discover the activities planned for each school holiday period. These can only be booked on site on the day of your visit, with a maximum of one activity per family and subject to availability. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6377 hrf_faq type-hrf_faq status-publish hentry category-workshops-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">As an individual visitor, do I need to book to take part in an activity ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">No, advance booking is not required.When you arrive at SPARKOH!, you will discover the day&#8217;s programme of activities. You can then plan your visit according to the activities on offer, their scheduled times and the exhibitions that interest you most. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6375 hrf_faq type-hrf_faq status-publish hentry category-workshops-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Can we go to the top of the Pit-Head Frame ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Access to the Pit-Head Frame is not currently permitted for safety reasons. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6372 hrf_faq type-hrf_faq status-publish hentry category-workshops-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Are climbs of the spoil heap planned for individual visitors ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">We do not offer guided walks to the top of the spoil heap, except during special events.However, you are welcome to walk up freely and enjoy the magnificent panoramic view over the surrounding region. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-services\">Visitor services<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-6408 hrf_faq type-hrf_faq status-publish hentry category-search-en category-visitor-services\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Does SPARKOH! have a restaurant?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Yes. SPARKOH! has an on-site restaurant.We serve a selection of hot and cold meals, as well as light refreshments including sandwiches, soups, hot dishes, wraps and desserts.During the warmer months, you can also enjoy the cafeteria terrace overlooking the outdoor areas, close to the playground.During school term timeMonday to Friday: 11:30 am \u2013 2:30 pm Sunday: 11:30 am \u2013 5:30 pm Closed on Wednesdays and Saturdays During school holidays and public holidaysEvery day: 11:30 am \u2013 5:30 pm <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6406 hrf_faq type-hrf_faq status-publish hentry category-visitor-services\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Can I bring a picnic to SPARKOH!?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Yes. You are welcome to bring your own picnic and enjoy it in the designated picnic areas.An on-site restaurant is also available, serving homemade hot and cold meals, light refreshments and desserts.During school term time Monday to Friday: 11:30 am \u2013 2:30 pm Sunday: 11:30 am \u2013 5:30 pm Closed on Wednesdays and Saturdays During school holidays and public holidaysEvery day: 11:30 am \u2013 5:30 pm <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6405 hrf_faq type-hrf_faq status-publish hentry category-visitor-services\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Are there lockers where I can leave my belongings?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">There are lockers near reception, where you can leave your coats and other bulky items with complete peace of mind. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6403 hrf_faq type-hrf_faq status-publish hentry category-visitor-services\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Is WiFi available free of charge ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Yes. You can use the access code printed on your admission ticket to access the lockers. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-accessibilite\">Accessibility<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-6396 hrf_faq type-hrf_faq status-publish hentry category-accessibility-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Is there a charge for parking ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">No. Parking is free all year round. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6394 hrf_faq type-hrf_faq status-publish hentry category-accessibility-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Is SPARKOH! accessible to visitors with reduced mobility?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Yes: there are lifts in all the buildings. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6390 hrf_faq type-hrf_faq status-publish hentry category-accessibility-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Is SPARKOH! accessible to deaf and hard of hearing visitors?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Yes. Many of our exhibitions include visual and interactive elements that are accessible to deaf and hard-of-hearing visitors. If you have specific questions about the accessibility of particular activities or exhibitions, please contact our visitor services team before your visit. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6389 hrf_faq type-hrf_faq status-publish hentry category-accessibility-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Are pushchairs allowed on site?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Yes, of course. You are welcome to use your child&#8217;s pushchair throughout the SPARKOH! site.All buildings are equipped with lifts, making it easy to move around the site with a pushchair. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6385 hrf_faq type-hrf_faq status-publish hentry category-accessibility-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Are animals allowed ?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">No, animals are not allowed in the museum, apart from guide dogs. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-evenements\">Events<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-6400 hrf_faq type-hrf_faq status-publish hentry category-events-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Can I hire a room at SPARKOH! for my event?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Yes. If you would like to hire a venue for a private or corporate event, please visit our events website or email event@sparkoh.be. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-6398 hrf_faq type-hrf_faq status-publish hentry category-events-2\">\n\n<div class=\"wp-block-group spark-faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-post-title\">Can I organise my child\u2019s birthday party at SPARKOH!?<\/h3>\n\n\n<div class=\"wp-block-getwid-toggle has-icon-left\">\n<div class=\"wp-block-getwid-toggle__row\"><div class=\"wp-block-getwid-toggle__header-wrapper\"><span class=\"wp-block-getwid-toggle__header\"><a href=\"#\"><span class=\"wp-block-getwid-toggle__header-title\">\u00c9lement #1<\/span><span class=\"wp-block-getwid-toggle__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-toggle__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-toggle__content-wrapper\"><div class=\"wp-block-getwid-toggle__content\"><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">We no longer offer hosted birthday parties, but you are still very welcome to visit SPARKOH! and make use of our cafeteria without any obligation to make a purchase. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"has-neutral-accent-background-color has-background wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--small)\"><strong>Have a question or a specific request?<\/strong><br\/><strong> Don&#8217;t hesitate to <a href=\"https:\/\/new.sparkoh.be\/en\/contact\/\">contact us<\/a>. We will be happy to answer your enquiry as quickly as possible. <\/strong><\/p>\n\n\n\n<div style=\"height:4vw\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1px\">\n<div class=\"wp-block-group alignfull idea-separator idea-separator--v h-100 has-neutral-background-color has-background is-layout-flow wp-container-core-group-is-layout-116dd846 wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><\/div>\n<\/div>\n\n\n\n<div data-aos-duration=\"550\" data-aos-easing=\"ease-in-out\" data-aos-once=\"true\" data-aos=\"scale-in-x\" class=\"wp-block-column spark-sidebar-toc is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0;flex-basis:24%\">\n<div style=\"height:4vw\" aria-hidden=\"true\" class=\"wp-block-spacer block-visibility-hide-small-screen\"><\/div>\n\n\n\n<div class=\"wp-block-group spark-sticky-toc has-contrast-color has-text-color has-link-color wp-elements-1 is-layout-flow wp-container-core-group-is-layout-ec00d21e wp-block-group-is-layout-flow wp-container-1 is-position-sticky block-visibility-hide-small-screen\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--large);padding-left:0;--octopods-group-z-index:2;--octopods-group-position:sticky;--octopods-group-top:140px\"><div role=\"navigation\" aria-label=\"Table of Contents\" class=\"simpletoc wp-block-simpletoc-toc\"><ul class=\"simpletoc-list\">\n<li><a href=\"#h-billetterie\">Ticket Desk<\/a>\n<\/li>\n<li><a href=\"#h-horaires-et-ouvertures\">Opening hours<\/a>\n<\/li>\n<li><a href=\"#h-activites\">Workshops<\/a>\n<\/li>\n<li><a href=\"#h-services\">Visitor services<\/a>\n<\/li>\n<li><a href=\"#h-accessibilite\">Accessibility<\/a>\n<\/li>\n<li><a href=\"#h-evenements\">Events<\/a>\n<\/li><\/ul><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-primary-faded-color has-alpha-channel-opacity has-primary-faded-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--small);margin-bottom:var(--wp--preset--spacing--small)\"\/>\n\n\n\n<div data-aos-duration=\"550\" data-aos-easing=\"ease-in-out\" data-aos-once=\"true\" data-aos=\"scale-in-x\" class=\"wp-block-buttons is-content-justification-space-between is-layout-flex wp-container-core-buttons-is-layout-2e504c2e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-arrow\"><a class=\"wp-block-button__link has-contrast-color has-cyan-background-color has-text-color has-background has-link-color has-border-color has-cyan-border-color has-text-align-center wp-element-button\" href=\"https:\/\/new.sparkoh.be\/en\/e-ticketing\/\">Buy your tickets<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-arrow\"><a class=\"wp-block-button__link has-primary-color has-text-color has-background has-link-color has-border-color has-primary-border-color has-text-align-center wp-element-button\" href=\"https:\/\/new.sparkoh.be\/en\/contact\/\" style=\"border-width:2px;background-color:#6d48e800\">Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ticket Desk Opening hours Workshops Visitor services Accessibility Events Have a question or a specific request? Don&#8217;t hesitate to contact us. We will be happy to answer your enquiry as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":54296,"parent":0,"menu_order":67,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-header-minimal","meta":{"_acf_changed":false,"inline_featured_image":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-62510","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.0 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Have a question or a specific request?<\/title>\n<meta name=\"description\" content=\"Don&#039;t hesitate to contact us. 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